Sunday, January 30, 2011

Social media - time to implement like hell

Social media clearly remains a hot topic.

Not just among the evangelists - it crops up everywhere, in lots of conversations, presentations and meetings. Last week alone, I met with a guy doing his dissertation on social media, filled out a survey for social media for the marketing institute and fed into another survey trying to get an understanding of salaries for digital marketers.

Last September I outlined O2 Ireland's new social media strategy. Perhaps in another post, I'll explain in more detail what the strategy looks like - as we've some good stuff and an well-thought through structure (I think anyway).

From a practical perspective, the decisions we made included: (1) what activity we would do, (2) how we would do it, (3) who would do it (4) how much money we'd invest and (5) what success would look like.

I'm happy with it. It will evolve of course. And tactical mistakes will be made I'm sure. But the important thing for me is that we are clear on our strategy - thus no more lengthy discussions or time wasting debates on what we should or should not do. Rather, we're into execution.

In the words of Jack Welch "In real life, strategy is actually very straightforward. You pick a general direction and implement like hell".

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