Anybody that has studied 'operation management' is probably very familiar with Southwest Airlines - the airline that Ryanair is modelled on. Their founder and ex-ceo Herb Kelleher is considered a bit of a legend. I might write a proper post on him later.
I like the ad. Found it
here.
4 comments:
The ads and customer-posted videos that I see for Southwest always make me smile. The last one I watched had a flight attendant rapping the announcements at the beginning of the flight while the passengers grooved and clapped.
Kudos to them for finding ways to authentically rise above their others in their industry.
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