Monday, February 9, 2009
Restaurant use twitter when not busy?
Image courtesy of disneymike
Are any Irish restaurants using twitter to fill tables when evenings are quiet?
I wonder if it is worth trying. Would it canabalise sales? Possibly. Would it piss off fellow customers? Again, possibly.
But I think it's worth more thought. It's not that different to lastminute.com. If I need to book a table in advance, I'm willing to pay full whack. But if I'm at home, on twitter, and see a last minute deal for a restaurant nearby, I might decide to throw on my jacket and head over.
I eat well for less. Restaurant covers some of its fixed costs. Everybody is happy.
I don't really use twitter. Although I did sign up to follow Southwest Airlines last year to see how a really customer-centric company uses it for customer service.
But think I'd follow some Dublin restaurants on twitter if they were willing to play ball.